ChatGPT Ads One-Off Setup Service Agreement

1. The Service

The service is a one-off guided ChatGPT Ads setup session.

The service includes:

• guidance through the ChatGPT Ads advertiser account setup process
• guidance with advertiser verification and billing setup
• campaign objective, budget and basic campaign configuration guidance
• setup of one campaign
• setup of one ad group
• guidance with context hints
• creation and/or guidance on one advertisement
• ad copy and image/creative direction
• guidance on destination URL and basic tracking settings
• submission of the advertisement for platform review where appropriate
• one implementation call of up to 90 minutes

Unless agreed otherwise in writing, anything outside this scope is not included.

2. Client Account Ownership

Your ChatGPT Ads / OpenAI advertiser account must remain in your ownership and control.

You are responsible for:

• creating the advertiser account
• providing accurate business or personal information
• completing any identity or business verification required by OpenAI
• adding and maintaining your own payment method
• paying all advertising spend charged by OpenAI
• complying with OpenAI's advertising policies, terms and requirements

I will not create an advertiser account in my own name on your behalf or take ownership of your advertising account.

3. Third-Party Platform

ChatGPT Ads is operated by OpenAI, which is an independent third-party platform.

OpenAI may change its:

• features
• interface
• campaign settings
• advertising policies
• pricing
• availability
• review procedures
• targeting options
• technical requirements

at any time.

I am not responsible for changes, errors, outages, restrictions or decisions made by OpenAI or any other third-party platform.

4. Ad Approval

I cannot guarantee that:

• your advertiser account will be approved
• verification will be successful
• any advertisement will be approved
• an approved advertisement will remain approved
• your campaign will begin delivering within a particular timeframe

OpenAI makes all account, advertiser and ad-review decisions.

If an advertisement is rejected, I can explain the information provided by the platform and help you understand reasonable next steps within the agreed service scope.

5. Advertising Results

Advertising results cannot be guaranteed.

I do not guarantee:

• impressions
• clicks
• cost per click
• leads
• enquiries
• bookings
• purchases
• conversions
• revenue
• return on advertising spend
• profitability

Advertising performance depends on factors outside my control, including your offer, pricing, audience, website, landing page, competition, market conditions, advertising budget, platform delivery and customer behaviour.

6. Client Responsibilities

You agree to provide accurate and timely information needed to deliver the service.

You are responsible for:

• your offer and its accuracy
• your website and landing page
• your pricing
• legal and regulatory compliance relating to your business
• ensuring claims used in advertising are truthful and supportable
• your privacy policy and cookie/consent arrangements
• obtaining any consents required for tracking or marketing
• providing the access and information required to complete the session

You remain responsible for reviewing and approving advertisements before they are published.

7. Fees

The fee for this service is:

£247

unless a different promotional price has been agreed and displayed at the point of purchase.

The fee does not include advertising spend.

Advertising spend is paid directly by you to OpenAI.

Payment is due in full before the setup session takes place.

8. Cancellation And Rescheduling

If you need to reschedule your booked session, you should provide at least 48 hours' notice where reasonably possible.

Sessions cancelled or missed with less than 48 hours' notice may be treated as used at my discretion.

If I need to reschedule the session, I will offer an alternative date.

9. Refunds

Because this service includes reserved time, preparation and professional services, payments are generally non-refundable once work has begun or the booked session has taken place, except where required by law.

Nothing in this agreement affects any statutory rights which legally apply to you.

10. Starting The Service

By booking a session or asking me to begin preparation or work immediately, you request that the service begins before the end of any statutory cancellation period that may apply to your purchase.

Where consumer cancellation rights apply, you may be responsible for paying for services already provided if you later cancel, in accordance with applicable law.

11. Intellectual Property

You may use the advertising copy, campaign materials and other deliverables created specifically for your business once payment has been received in full.

I retain ownership of:

• my processes
• systems
• methods
• templates
• frameworks
• know-how
• training materials

unless otherwise agreed in writing.

12. Confidentiality

I will treat confidential business information you provide to me as confidential and will not disclose it except where:

• necessary to provide the service
• you have authorised disclosure
• disclosure is required by law

You agree to treat any confidential methods, templates or materials supplied by me in the same way.

13. Data Protection

Each party agrees to comply with applicable UK data-protection legislation.

My handling of your personal information is explained in my Privacy Policy.

Where access to personal information belonging to your customers or leads is required, you remain responsible for ensuring you have a lawful basis for that processing.

14. Limitation Of Liability

Nothing in this agreement excludes liability where it would be unlawful to do so.

Subject to that, I will not be liable for indirect or consequential losses arising from:

• advertising performance
• lost profits
• loss of sales
• loss of opportunity
• third-party platform decisions
• account suspension
• ad rejection
• platform outages
• changes made by OpenAI
• actions taken by you after the session

My total liability arising from this service will not exceed the amount you paid for the one-off service, except where the law does not permit such a limitation.

15. No Professional Legal Or Financial Advice

The service relates to advertising setup, systems and implementation.

It does not constitute legal, tax, accounting or financial advice.

You should obtain professional advice where required.

16. Termination

I may refuse or stop providing the service where:

• you provide false or misleading information
• you request activity that may breach law or platform policies
• payment is outstanding
• abusive or inappropriate behaviour occurs

17. Governing Law

This agreement is governed by the laws of England and Wales.

Any dispute will be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law requires otherwise.

18. Acceptance

By completing the agreement form and proceeding to payment, you confirm that:

• you have read this agreement
• you understand what is and is not included
• you agree to these terms
• you understand advertising results are not guaranteed
• you understand advertising spend is separate
• you understand your advertiser account remains under your ownership and responsibility